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Every kit contains pre-cut precision wooden pieces, pre-painted details for authentic textures, illustrated step-by-step instructions, LED lighting components (where applicable), and all specialty materials needed to bring your miniature world to life.

Due to international shipping regulations, glue and batteries are excluded - but we'll guide you to the perfect adhesive solution!

Your order may arrive in multiple packages if:

• Items ship from different warehouses (USA/UK/AUS...)
• Large orders require separate boxes
  But don't worry! You'll receive:
  • Individual tracking numbers
  • Shipping notifications for each package
  • Priority consolidation when possible

Yes — all HiNooki DIY kits include a free LED light kit. ✨

Due to international air shipping regulations, batteries cannot be included, so you will need to prepare them yourself. Most kits use 2–3 AAA batteries.

After inserting the batteries, simply switch on the battery box (some battery boxes include an ON/OFF switch) to bring your miniature scene to life with warm ambient lighting.

Absolutely! Our kits are designed for crafters at all levels. Each comes with:

• Color-coded components for easy identification
• Illustrated instructions with magnified detail views
  New to miniatures? Try our "Beginner Level" starter kit - we're always happy to recommend the perfect entry point!

Building times range from 3-20 magical hours depending on:
• Kit complexity
• Your preferred pace (many enjoy spreading over cozy weekends)
• Optional detailing like custom painting
Most crafters tell us the process is wonderfully relaxing - pour some tea, play soft music, and watch your tiny world come alive!

You will only need your own silicone-based craft glue or PVA glue, along with scissors and tweezers.

All other essential tools and parts are included in the kit.

Some of our kits do not require liquid glue, as they include double-sided tapes or stickers inside the package.

When your kit does call for glue, we recommend using clear craft adhesives:

• Silicone-based glue — dries quickly and provides a very strong hold, ideal for delicate miniature assembly.
• White PVA glue — works best for bonding paper and wooden pieces, offering a clean and reliable finish.

These options ensure your miniature stays sturdy and neat throughout the build.

We carefully inspect every kit before shipping. However, if any part arrives missing or damaged, please submit a request through our Parts Replacement Service page.

We offer one free parts replacement within 90 days for every order.

You can also contact us directly at contact@hinooki.com, and our team will get back to you as soon as possible.

After processing (1-3 business days):
→ You'll receive tracking via email
→ Check real-time updates on our [Tracking Page]
→ International orders may take 7-15 days
Can't find your updates? Reply to your order confirmation - we'll personally investigate!

We recommend our kits for children aged 10 and above.

For children between 6–10 years old, we suggest building together with a parent or guardian.

It can become a meaningful, creative, and cozy family activity to enjoy together.