Parts Replacement Service

If you purchased your kit from HINooki.com, you are eligible for free replacement parts within 90 days of delivery. Simply fill out the form below and our team will assist you ASAP.

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  • About Parts Replacement Service

    First Replacement

    Your first replacement request within 90 days is free.
    Please list all needed parts clearly in one request to help us process it faster.

    Additional Replacement Requests

    For additional replacement requests, shipping fees may apply depending on your location.

    Proof of Damage

    We may ask for photos or short videos of damaged or missing parts for verification.

    Delivery Time

    Replacement parts usually arrive within 10–25 days.

    Need help? Contact us anytime at:
    📧 contact@hinooki.com